Terms and Conditions

1. Introduction & Acceptance

The terms "We", "Us", "Our", and "Company" refer to Share InfoTech, the creators and operators of Hostel Manager ("Application", "Service", "Platform"). The terms "Visitor", "User", "You", and "Your" refer to all individuals, property owners, hostel operators, paying guest managers, staff members, and tenants who access or use our mobile applications and web platform.

By registering for an account, installing the application, or accessing our services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue using our services immediately.

2. Nature of Platform & Rental Payments Facility

Hostel Manager provides digital property administration tools including bed inventory allocation, digital tenant record storage, electricity sub-meter calculation, and rental billing assistance for hostels, co-living facilities, paying guest (PG) properties, and residential rental units.

Rental Payments Facilitation: When tenants remit rental payments or deposits through payment links or UPI options displayed on the platform:

• Hostel Manager acts solely as an informational facilitator and technical bridge between the User (Tenant) and the Beneficiary (Landlord / Property Owner).
• By using this platform, you acknowledge that a valid Lessor and Lessee relationship exists between the Tenant and the Landlord, and that all transactions reflect genuine rental agreements.
• Hostel Manager is not a financial institution, bank, escrow agent, or money transmitter. We are neither an agent of the Lessor nor the Lessee in any remittance.

3. Subscription, Pricing & Billing

Hostel Manager operates on an honest, transparent subscription model:

• 14-Day Free Trial: All newly registered property owners receive a complimentary 14-day free trial granting unrestricted access to all modules without requiring credit card details.
• Flat ₹99/- per Month + GST: Following the free trial, continuing usage requires an active subscription of flat ₹99/- per month (+ applicable GST). There are zero per-bed commissions, zero setup fees, and zero hidden transaction surcharges.
• Unlimited Scale: A single active subscription authorizes the management of unlimited properties, rooms, beds, tenants, and staff members.

4. User Responsibilities & Conduct

Users of Hostel Manager agree not to:

• Violate or attempt to violate the security of the Platform, including unauthorized access to server data or probing system vulnerability.
• Submit fraudulent, forged, or unauthorized identification proofs (Aadhaar, Passport, Voter ID) during tenant registration.
• Use the service to engage in any activity that constitutes a criminal offense under the Information Technology Act, 2000 or applicable Indian laws.

5. Limitation of Liability & Landlord-Tenant Disputes

Hostel Manager and Share InfoTech shall not be held liable for:

• Direct, indirect, incidental, or consequential damages resulting from rental disputes, eviction proceedings, or property damage between landlords and tenants.
• Discrepancies in electricity meter readings, caution deposit refunds, or rent arrears. All financial agreements and property rules remain the direct legal relationship between the property owner and the resident.
• Any payment errors if money is transferred directly to the designated bank account or UPI VPA provided by the Property Owner.

6. Indemnification

You agree to indemnify, defend, and hold harmless Share InfoTech, its officers, directors, employees, and agents from and against any claims, liabilities, losses, damages, or legal costs arising from your violation of these Terms or your underlying property lease transactions.

7. Governing Law & Dispute Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of India. Any disputes arising in connection with the Platform shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana.

8. Contact & Grievance Officer

For inquiries, support, or legal clarifications regarding these Terms, contact our grievance team:

Share InfoTech (Hostel Manager Support)
HITEC City, Madhapur, Hyderabad, Telangana - 500081, India
Email: support@hostelmanager.in
Official Android Package: hostel.pg.manager